Customer Support Channels
A 1–hour Response Guarantee
Giving outstanding support in a timely manner is our main priority, so that we backup each shared website hosting plan with a 1–hour ticket solution guarantee. After you submit a ticket or drop an e–mail, our client help support team will try all they possible can to offer the most appropriate answer to your issue and to give you help promptly.
A Top–quality Support Service
It is easy to email us 24x7x365 with any problem you possibly have to do with Kode-Tech Hosting’s services. We now have techs present on a regular basis to provide support whenever required. You’ll be able to the ticket system or drop an e–mail whenever you want, or pick up the phone or use the online chat within working hours.
An Intuitive Help Section
Should you need guide while operating within the Control Panel, you are able to always simply click the Help control key and see your problem in the selection of posts that will come up. We have also turned many of the articles and reviews into movies. The list of educational videos will show up if you click the Videos option available in the top right angle.