A 99.9% Server Uptime
The principal benefit of building your own shared website hosting system is that you don’t need to worry about compatibility – you set up a special set of software tools in such a manner so as to work with a particular set of hardware elements. The final outcome is something a whole lot more stable and reliable, as there are much less possible risks of failure. We have set up our cloud hosting system atop time–tested hardware parts in addition to a heavily modified version of Security–Enhanced Linux so as to set up an absolutely safe and secure environment for your web sites.
For this reason, with each of our shared website hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to provide a first–class web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure a supersonic connection speed with the rest of the world.
And because of this, regardless of which data center facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to curtail all potential risks with our cloud hosting packages and regardless of the fact that our company provides outstanding support, there are times when the client is simply not content with what we are offering. Or he wants to move to a more robust hosting solution, such as a VPS server or even a dedicated server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely pleased, you will get your money back.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you know how annoying this can be, particularly if your site is at stake. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here for you and they’ll respond to you in under an hour. And the best part is that their average support ticket response time is less than twenty minutes!